Claude Wade

by Justin Cates
Claude Wade
Executive Vice President, Chief Digital Officer & Global Head of Business Operations

Claude Wade is Executive Vice President, Chief Digital Officer, and Global Head of Business Operations at AIG, a leading global Property & Casualty insurance company headquartered in New York.

In this role, Wade oversees AIG’s digital innovation, data, business operations and global claims teams.

Wade, with over 30 years of operational strategy and innovation experience, primarily with Fortune 100 companies, joined AIG from BlackRock where he served as Global Head of Client Experience and founder of BlackRock Atlanta.

As Global Head of Client Experience, Wade’s responsibilities included reshaping the global distribution ecosystem and improving the digital experience for BlackRock clients, revenue retention and efficiency improvements. As the founder of BlackRock Atlanta, Mr. Wade led the creation of their newest digital innovation center.

Wade previously spent eight years with Marsh LLC and Guy Carpenter & Company, both operating subsidiaries of Marsh McLennan, in multiple execution leadership roles.

Wade is a Lean Six Sigma Black Belt, Certified Agile Scrum Master and holds 2 registered patents.

Wade received his MBA from New York University, Stern School of Business and his B.A. degree in Finance from Pace University.

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