Claude E. Wade is Executive Vice President, Global Head of Operations & Shared Services and Chief Digital Officer, AIG.
In this role, Wade focuses on improving the user experience for AIG colleagues, clients, brokers, distribution partners and other stakeholders through a standardized data infrastructure and digital capabilities. Based in New York City, AIG is a leading, global Property & Casualty insurance company.
Wade, who has over 30 years of operational strategy and innovation experience, primarily with FORTUNE 100 companies, joined AIG from BlackRock where he most recently served as Global Head of Client Experience and Head of the Atlanta Innovation Hub. His responsibilities included reshaping the global distribution ecosystem and improving the digital experience for BlackRock clients, revenue retention and efficiency improvements. Wade previously spent approximately eight years with Marsh LLC and Guy Carpenter & Company, both operating subsidiaries of Marsh McLennan, in multiple execution leadership roles.
Wade is a Lean Six Sigma Black Belt & Certified Agile Scrum Master. He received his Masters in Business Administration from New York University, Stern School of Business and his Bachelors of Administration in Finance from Pace University.
