Susan E. Chapman

Ms. Chapman responsibilities include leading Real Estate Strategy and Operations, HR Shared Servicing and Health and Safety in support of the American Express portfolio of over 65,000 employees in 41 countries. She has led creation of “Bluework”, an industry leading, award winning, innovative workplace initiative in support of the digital transformation of the company. Additionally, she holds leadership roles in the American Express Executive Women’s Network and World Monuments Fund Watch List Advisory Committee.

Chapman’s volunteer work includes serving on many boards including the National Trust for Historic Preservation, Leadership Education and Development (LEAD) and Girls Inc. She is a member of The Urban Land Institute, The Executive Leadership Council and University of Wisconsin-School of Business Real Estate Alumni Association.

Ms. Chapman holds a MBA in Real Estate and Urban Land Economics from the University of Wisconsin-Madison. She also holds a Master of Regional Planning from The University of Massachusetts-Amherst and a B.S. in Engineering from Vanderbilt University.