Montresa McMillan

by Justin Cates
Montresa McMillan
Senior Vice President, Strategy, Change & Operational Excellence
TD Bank

Montresa McMillan serves as Senior Vice President (SVP), Strategy, Change & Operational Excellence at TD Bank.

Currently, McMillan is responsible for creating the Transformation, Enablement, and Customer Experience strategy, overseeing Governance & Control groups, and leading Performance Management and Productivity functions.

Deepening expertise in enterprise capabilities and accelerating adoption and benefits realization, McMillan also leads several Bank-wide Centers of Expertise, including Enterprise Change Management, Enterprise Process Engineering, and Enterprise Digitization and Automation.

An influential leader in the financial services industry, McMillan has been inducted into the YWCA Academy of Women Leaders and was a member of the TD team that won the 2018 American Banker & Top Team in Banking & award and the 2021 Celent Model Bank Award for & Supporting Customers in the Pandemic. In 2020, Montresa was recognized by The Network Journal as one of the 25 Influential Black Women in Business.

Within the community, McMillan is a Chapter Officer of The Girl Friends, Inc.

Montresa studied mathematics at North Carolina State University and Managing Successful Technology and Product Strategy at MIT.

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