Kim Crawford Goodman

by Justin Cates
Kim Crawford Goodman
Chief Executive Officer

Kim Crawford Goodman serves as Chief Executive Officer for Smarsh, the global leader in digital communications compliance and intelligence.

In this role, Goodman has leadership responsibility for all strategic and operating elements of this dynamic, growing business. Smarsh has leading edge technologies (Cloud native, AI, and integrated platforms) to enable clients to reduce their risk and meet their compliance requirements across a growing employee base enabled with expanding communication tools.

Before joining Smarsh, Kim was the Head of Payments and Risk Solutions at Fiserv, Inc., a Fortune 500 company. There, she provided executive leadership for the company’s bill payment, prepaid, and
financial and risk management solutions businesses.

With more than 25 years’ experience, she has held key leadership positions with many of the largest brands across financial services and technology, including American Express and Bain & Company.
Kim has extensive experience with global, complex businesses, requiring strategic customer relationships and a deep understanding of critical business drivers.

Goodman is a member of the Board of Directors of Charter Communications.

Goodman holds an Engineering and Political Science degree from Stanford University, and a MBA from the Harvard Business School.

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