Janice Robinson Burns

by Edward Cates
Janice Robinson Burns
Chief Learning Officer

Janice Robinson Burns is Chief Learning Officer for Mastercard. In this role, she is responsible for the design and implementation of employee learning experiences and development programs globally as well as development of frameworks to advance managerial capabilities and effectiveness.


In this role, Burns is also accountable for providing thought leadership for change management and business unit transformation projects, while ensuring an effective linkage to MasterCard’s talent development platform.


From January 2008 through August 2012, Burns served as Group Head of Human Resources for the Global Products and Solutions organization, where she was responsible for setting and executing the human capital strategy and delivering human resources support globally to more than 3,000 staff.
From November 2007 to January 2010, Burns also served as Chief Diversity Officer and was accountable for developing and implementing the company’s integrated global diversity and inclusion strategy. In this role, she was focused on enhancing corporate image, increasing employee productivity and engagement, developing the company’s talent pipeline and ultimately driving shareholder value.


Burns holds a Master’s in Public Administration from New York University and a Bachelor’s from Wesleyan University.

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