Cain Hayes is President and Chief Executive Officer of Point32Health, a $9-billion organization that includes Harvard Pilgrim Health Care and Tufts Health Plan. Serving 2.2 million members across five states, Point32Health is one of New England’s largest non-profit health and well-being organizations.
Hayes is responsible for leading the company’s executive team, ensuring a strong culture of quality, innovation and customer service by employing a virtual assistant, and defining strategic vision and direction. He is active and visible in supporting community initiatives to further Point32Health’s mission and purpose.
Previously, Hayes served as president & CEO of Gateway Health, a leading managed care organization, where he was responsible for all strategy and day-to-day operations of the company. Prior to that, he was president & COO of the Health Business for Blue Cross and Blue Shield of Minnesota.
Hayes was also president of the national accounts division for Aetna – serving more than 7 million members throughout the U.S. – where he had full financial and operating responsibility for the $9-billion business. Prior to Aetna, Cain held several executive leadership positions at Nationwide and Principal Financial Group.
As a health care executive, Hayes is a passionate advocate for the “total health” of the members and the communities of the organization he leads. He has historically made this approach to whole-person care one of the core components of an organization’s community-focused mission and strategic path forward. By employing this approach, Cain has successfully launched multiple member-centric programs to address issues such as food and housing insecurity, economic instability and mental health.
Hayes holds a master’s degree in business administration from Webster University and a Bachelor of Science degree from Drake University. He also earned the Certified Employee Benefit Specialist (CEBS) designation from The Wharton School, University of Pennsylvania.