Colleen Taylor serves as President, Merchant Services – U.S. for American Express.
In this role, Taylor leads the organization that acquires and manages the relationships with the millions of merchants that accept American Express across the U.S.
Taylor joins American Express from Wells Fargo where she served as EVP, Merchant Services, providing the strategic direction, financial management, and leadership of Wells Fargo’s Merchant Services business. Prior to this, she served as EVP, New Payments at Mastercard where she oversaw product development and drove growth across North America in key industries such as B2B, Government, and emerging payments.
Taylor also held leadership positions at Capital One, including head of Treasury Management, Merchant Services and Enterprise Payments, as well as at Wachovia Bank and JPMorgan Chase.
Taylor serves on the Board of Directors of Bill.com and the Board of Trustees at Spelman College.
Taylor is a member of The Executive Leadership Council. She is a graduate of Spelman College and received her MBA from The Wharton School at the University of Pennsylvania.