Cain Hayes is President and Chief Executive Officer of Point32Health, a $9-billion organization that includes Harvard Pilgrim Health Care and Tufts Health Plan. Serving 2.2 million members across five states, Point32Health is one of New England’s largest non-profit health and well-being organizations.
Hayes is responsible for leading the company’s executive team, ensuring a strong culture of quality, innovation and customer service, and defining strategic vision and direction. He is active and visible in supporting community initiatives to further Point32Health’s mission and purpose.
Previously, Hayes served as president & CEO of Gateway Health, a leading managed care organization, where he was responsible for all strategy and day-to-day operations of the company. Prior to that, he was president & COO of the Health Business for Blue Cross and Blue Shield of Minnesota.
Hayes was also president of the national accounts division for Aetna – serving more than 7 million members throughout the U.S. – where he had full financial and operating responsibility for the $9-billion business. Prior to Aetna, Cain held several executive leadership positions at Nationwide and Principal Financial Group.
As a health care executive, Hayes is a passionate advocate for the “total health” of the members and the communities of the organization he leads. He has historically made this approach to whole-person care one of the core components of an organization’s community-focused mission and strategic path forward. By employing this approach, Cain has successfully launched multiple member-centric programs to address issues such as food and housing insecurity, economic instability and mental health.
Hayes holds a master’s degree in business administration from Webster University and a Bachelor of Science degree from Drake University. He also earned the Certified Employee Benefit Specialist (CEBS) designation from The Wharton School, University of Pennsylvania.